Login - Security Features Overview

Increase protection against password scams
The Motive Financial online banking log in includes special security features that help protect you from password theft.

Login to Motive online banking securely from any computer
While you can access the Motive online banking site from any computer, it is important to remember that some computers are more secure than others.

When you set up your security features, you can designate a computer you will frequently use to do your online banking.  Our system will remember this computer and every time you log in from it. While you can designate more than one computer as a “trusted computer”, we recommend you register computers where you are the sole user (e.g. your home PC or personal work PC).

To register a computer:

 After entering your Personal Access number on the Login page, you will be asked to answer a security question. Below the security question is the section that allows you to register your computer. By correctly answering your security question and checking “Register This Computer” you will be able to bypass the security question the next time you login from that computer. You may register more than one computer.

When you log in from a computer you don’t normally use, such as from an internet café, hotel or other public computer, you will be asked one of your security questions.  Because you have already told our system the answers to your questions, responding to the security question will be easy for you but difficult for anyone else.

Always remember to log out and close the browser upon completing your online banking, whether at home or on a public computer.

Security Features Setup
Motive online banking gives you added security features to better protect your privacy and the security of your personal banking information.

Don’t be a victim of phishing
"Phishing" is the creation of e-mails and websites that replicate existing, genuine websites and businesses. These sites try to lead you to believe that the requests for information are coming from a legitimate source, thereby scamming you into providing personal, confidential information that can then be used to commit other crimes.

Unsure if you are on a legitimate Motive website?

• If you are on a web page or receive an email that you think may be fraudulent, forward the web page or email to phishing@cwbank.com.
• Shut down your computer immediately, restart and enter the Motive online banking URL directly into your browser: www.motivefinancial.com
• Proceed with logging in from that page.