For password resets or technical support, please contact us during business hours.

To report a lost or stolen debit card, or if you forgot your pre-selected security questions, please contact us anytime toll-free at 1-866-673-3918.

Internet Security:
Motive will not send unsolicited e-mails requesting personal or any other confidential information. Information on online security, including tips on how to protect yourself from e-mail fraud are provided under the Internet Security section of this site.